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Synology FREE RMA Promotion |
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From September 1 to December 31, 2014, end user who purchase specified models of Synology NAS distributed by ACW
Distribution, can enjoy the 1st year SGPRMA service for FREE. In addition, we also provide advanced service, please call for details. |
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Model includes: |
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RS10613xs+, RS3614xs, RS3614xs+, RS3614RPxs, RS2414RP+, RX1214, RX1214RP, RS1213sas. |
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SGPRMA service provides on-site collection and delivery of machine for Return Material Authorization (RMA) purpose. |
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SGPRMA service deliverables include: |
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2 names callers |
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Access to dedicated hotline to report failure |
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On-site collection of defective machine / device for RMA |
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Deliver repaired / replaced machine to customer site |
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NOTE:
No engineering work is included |
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| Product: |
One Synology NAS |
| Geographical Coverage: |
Hong Kong SAR Only |
| Duration: |
1 Year |
| Service Hours: |
Monday - Friday, 9:30 - 17:30 except the following: |
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> Hong Kong Public Holidays |
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> Typhoon Signal
No.8 |
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> Black Rainstorm Warning |
| Service Level: |
Next business day |
| Exclusion of Services: |
> All engineering works |
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> Technical support and configuration |
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> Configuration restoration |
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> Bugs and limitations of the products |
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> Integration with third party products |
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> Cabling |
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> Documentation |
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> Training |
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Terms and Conditions: |
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The promotion period is September 1 – December 31, 2014. |
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To receive the Free 1st year SGPRMA service ("Free service"), the purchase order must be
placed to ACW Distribution (HK) Limited ("ACW Distribution") on or before December 31, 2014. |
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Free service will be allocated on a first-come first-served basis, while stocks last. Cash, refund or credit alternatives to
free service will not be offered in exchange. |
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Free service is available in Hong Kong SAR only. |
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The above programs are opened to end user as defined by ACW Distribution only and cannot be
applied in conjunction with other ACW offers, incentives, promotions or programs. |
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ACW Distribution reserves the right to terminate or amend this promotion without prior
notice. All matters and disputes are subject to the final decision of ACW Distribution. |
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| Synology Authorized Distributor: |
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ACW Distribution (HK) Limited
16/F, Island Place Tower, 510 King's Road, North Point, Hong Kong
Tel: (852) 2838 6238 Fax: (852) 2838 5843
Email: enquiry@acw-group.com.hk
Website: www.acw-group.com |
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| If you do not wish to receive periodic information from ACW Distribution, please click
here to unsubscribe.
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| We reserve the right to refuse registration for the event or program to any applicant or
participant at any time in our sole discretion. Furthermore, we reserve the right to refuse
attendance to any individual(s) determined to be disruptive or instigating a negative or
inappropriate presence or who is determined to disrupt the sharing of information in the
most effective event environment. All ACW Distribution company policy published applied
here and thereafter. All participants must be at least 18 years of age as of event happenings.
Sales or marketing, or consultants from non-sponsoring organizations or partner resellers
are prohibited. |
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